Privacy Policy

Customer Advice is an affiliate brand of AdviceBrands LLC.

THE FOLLOWING DESCRIBES THE INFORMATION THAT ADVICEBRANDS LLC COLLECTS AND HOW WE USE SUCH INFORMATION. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, YOU EXPRESSLY CONSENT TO THE USE OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY.

Privacy Statement

We are committed to safeguarding your privacy online. This Privacy Policy applies to your information that we collect and receive. By using this website, AdviceBrands LLC (“Website”), you agree to the terms of this Privacy Policy. Please read the following policy to understand how your Personal Information will be treated as you use our services. The following discloses our information gathering and dissemination practices.

Personal Information Defined

For this Privacy Policy, “Personal Information” means information that is personally identifiable such as names, addresses, email addresses, or phone numbers, as well as other non-public information that is associated with you. We collect and use Personal Information as described in this Privacy Policy from the users of the Website.

Browsing the Website

If you browse through this Website without entering any Personal Information, we will automatically gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide at some point to identify yourself. If you are only browsing the Website, we may collect the following information (whenever possible): IP address, domain name, the type of browser and operating system used to access the Website, the date and time you access the Website, the pages you visit, referring websites as well as additional information related to your visit. We use this information to effectively market our clients’ technology products to you.

What Personal Information do we collect?

If you subscribe to receive a newsletter or other information from us, you consent to have the following Personal Information collected about you:

  • Your name;
  • Your email;
  • The name of your business or employer;
  • The address of your business or employer; and
  • The phone number of your business or employer.

What do we use your Personal Information for?

We use Personal Information that we gather from you for the following purposes:

  • To communicate with you by email, mail, or phone about your use of our services and to respond to your inquiries;
  • To promote our affiliate partners’ technology solutions;
  • To send you offers and promotions, or to otherwise contact you about products or information that we think may interest you.

Furthermore, by subscribing to receive our newsletter and by submitting your Personal Information to us, you agree that we may share your Personal Information with our affiliated partners in order for our affiliated partners to market their products and services to you by email, mail, or phone. The products and services, and the ultimate terms and conditions of any products and services provided by our affiliated partners, will be determined by our affiliated partners.

AdviceBrands does not collect, process or control any sensitive personal information such as Physical or Mental Health, Political Beliefs or Genetics, etc.

Legal Grounds for Processing Information under GDPR

For our direct marketing activities, we employ Legitimate Interest as legal grounds for processing data. We have chosen Legitimate Interest because the business professionals we contact should have a legitimate interest in content we are presenting to them.

Additional GDPR Notices

We will use data profiling to provide a better experience for individuals interacting with our brands.  We primarily use data profiling at a company-level with company-specific information on technology installed at a company, preferences of the users of the technology and any information indicating an interest in the company switching to a different technology solution provider.

Your Information Rights

Advice Brands adheres to rights of data subjects set out by the GDPR standards. Under these standards You have the right to:

  • Be forgotten. At any time you may contact Advice Brand’s Data Protection Officer and request that your data be fully removed from all of our databases.
  • Update or change your Personal Information
  • Transfer your Personal Information to another data processor or controller
  • Object to the processing of your personal information
  • How long we store data

Advice Brands’s data retention term is 3 years unless deletion or transferal of data is requested by You.  For phone calls, this means data collected on these calls and recordings of the calls are retained for 3 years.  For email newsletters, the data we collect via email marketing such as the IP address and date/timestamp for all opt-ins are also stored for 3 years.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

Your personally identifiable information may be provided to trusted third parties who assist us in operating our website, conducting our business, or servicing you, and also includes our affiliated partners who may market their products and services directly to you, so long as those parties agree to keep this information confidential. We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Can You Opt Out of Getting Email from Us?

Every email we send you will have a link to unsubscribe from further communication with us or you can email us at the contact information below in order to unsubscribe. You will need to unsubscribe separately from any email you receive directly from our affiliated partners who have contacted you separately.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and GDPR regulations regarding a child’s use of this site. We do not collect any information from anyone under 13 years of age. Our Website, products and services are all directed to people who are at least 13 years old or older. Do not submit Personal Information if you are under the age of 13 and do not provide us with any information regarding any individual under the age of 13.

Links to Other Websites

The Website may contain links to third party websites that are not owned or controlled by us. The provision of such links is for your convenience and does not signify our endorsement of such websites or location or its contents. We have no control over, do not review, and are not responsible for the privacy policies of or content displayed on third party websites. Please be aware that the terms of this Privacy Policy do not apply to third party websites.

Your Consent

By using our site or opting-in to receive additional information via phone, you consent to our Website’s Privacy Policy. If you do not consent to the terms of this Privacy Policy, do not use this Website and please ask to be added to our phone-based do not call list.

Changes to our Privacy Policy

We may modify the terms of this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page. You are responsible for visiting this page periodically to check for changes.

Mergers

In the event that we goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of the Website, its parent company, or of our assets may continue to use Your Personal Information as set forth in this Privacy Policy.

This policy was last modified on May 15, 2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at:

info@advicebrands.com
AdviceBrands LLC
5543 Edmondson Pike, Ste 139
Nashville, TN 37211

If You would like to make a subject access request (SAR) to view, delete, or otherwise change the data stored in the Advice Brands database, please contact our Data Protection Officer by emailing datacontrol@advicebrands.com.

AdviceBrands LLC
5543 Edmondson Pike, Ste 139
Nashville, TN 37211