Closing the AI Security Gap

As AI agents access customer data and take action across systems, security needs to stand up to real customer interactions. Discover how Zendesk tests its defenses and what to look for when evaluating AI security.

Download the report to explore:

Where frameworks and benchmarks leave security gaps
How realistic conversations reveal hidden risks
What 200+ simulated attacks revealed about API integration security

Across those API-focused simulations, none exposed API credentials or protected migration information.

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